Privacy Policy

At Fidelly, we place great importance on protecting personal information. This privacy policy explains how we collect, use, disclose, and protect personal information gathered on the website www.fidelly.ca.

By using our website, you agree to the practices described in this policy.

Collection of Personal Information

When you visit www.fidelly.ca, certain information may be collected automatically, including:

IP address
Browser type
Device type
Time zone
Pages viewed on the website
Websites or search engines that directed you to our site

This information is collected for statistical purposes and to improve the user experience.

We may also collect certain personal information that you voluntarily provide, for example when you fill out a form or contact us:

First and last name
Email address
Phone number
City or region
Business name
Any other information voluntarily provided

Use of Personal Information

The personal information collected may be used to:

Respond to your information requests
Schedule an appointment or demonstration
Provide our services
Send communications or newsletters if you have consented
Improve our website and services
Ensure security and prevent fraud

We only collect the information necessary for the purposes for which it is used.

Sharing of Information

Fidelly does not sell, rent, or market your personal information.

However, some information may be shared with service providers when necessary for:

Website hosting
Website performance analytics
Sending communications

These providers are required to protect the confidentiality of your information.

We may also disclose information if required by law or as part of a legal process.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

Improve website navigation
Analyze website usage
Personalize the user experience

You may configure your browser to refuse cookies if you prefer.

Protection of Personal Information

Fidelly implements reasonable administrative, technical, and physical security measures to protect your personal information against:

Unauthorized access
Disclosure
Modification
Loss or misuse

However, no method of transmission over the Internet can be guaranteed to be completely secure.

Your Rights

In accordance with applicable laws in Quebec, you have certain rights regarding your personal information, including:

The right to access your personal information
The right to request correction of inaccurate information
The right to withdraw your consent to the use of your information

To exercise these rights, you may contact us using the information below.

Person Responsible for Personal Information Protection

In accordance with Quebec Law 25, the person responsible for personal information protection is:

Steeven Bouchard
Person Responsible for Personal Information Protection
Email: steeven_bouchard@hotmail.com

Changes to This Policy

Fidelly reserves the right to modify this privacy policy at any time to reflect legislative changes or updates to our practices.

The most recent version will always be available on this page.

Contact Us

If you have any questions regarding this privacy policy or the handling of your personal information, you may contact us:

Email: steeven_bouchard@hotmail.com